Xu Xiaolei: Former Alibaba operation expert and author of the bestseller "Operation Road"

CDA Specially Recruits Industry Experts

15 years of experience in data analysis and data operation

Master of Data Mining and Artificial Intelligence

Former Alibaba data expert

Zhihu Lv.08 Level Creator

SCRTV is a form of structured thinking, which represents the five steps of Scene, Conflict, Reason, Strategy and Value.

The following is a brief description of this way of thinking:

- Scene: First of all, it is necessary to clarify the specific scene of the problem. This may be a real or virtual environment, such as office, home, social media, etc. The description of the scene helps to concretize the problem, so as to better understand the problem.

- Conflict: After determining the scenario, it is necessary to identify the conflict or problem in this scenario. It may be a conflict between different roles, or a conflict between individuals and the environment. Clarifying conflicts can help you better understand the essence of the problem.

- Reason: Analyze the cause of the conflict. Consider what led to the emergence and development of conflicts. This may involve factors such as personal behavior, differences in ideas, and lack of resources. By digging deep into the cause, you can find the key to solving the problem.

- Strategy: Formulate a strategy to solve the problem based on the understanding of the cause of the conflict. This may include changing behavior patterns, coordinating communication, finding compromises, etc. The strategy should directly target the core of the problem and be practical.

- Value: Evaluate the possible value of strategy implementation. This can involve economic benefits, social benefits or personal growth. Value thinking helps to weigh the advantages and disadvantages of different solutions, so as to make wiser decisions.

Suppose you are the project manager of a company and you are responsible for an important large-scale project. However, during the implementation of the project, you find a lack of effective communication and collaboration among team members:

- Scene: The internal working environment of the company, including office, email, conference call, etc.

- Conflict: The communication between team members is not smooth and the lack of effective collaboration leads to the delay in the project.

- Reason: Lack of trust among team members, poor communication, uneven task allocation, unreasonable time management, etc.

- Strategy: In order to solve this problem, you can adopt the following strategies: strengthen communication and collaboration among team members, establish effective communication channels and collaboration platforms; re-evaluate the project plan, reasonably allocate tasks and resources, and ensure the smooth progress of the project; strengthen team members Trust and cooperation, organize team-building activities, and promote communication and cooperation among team members; formulate time management plans, arrange working hours reasonably, and ensure that the project is completed on time.

- Value: Through the implementation of the above strategies, it can bring the following values: improve the progress and quality of the project and ensure the successful implementation of the project; enhance the trust and cooperation among team members, improve team cohesion and overall performance; improve the skills and quality of team members, and promote personal growth and development Exhibition; win a better reputation and future development opportunities for the company.